Custom Integration Platform for Oracle MICROS Simphony On-Premise & Cloud Ecosystems
A middleware platform that bridges the gap between Oracle MICROS Simphony on-premise POS systems and modern cloud services — enabling restaurants to offer online ordering, digital payments, and unified analytics without replacing their existing POS.
Why Restaurants Struggle
Restaurants using on-premise Oracle MICROS Simphony POS face a critical disconnect between their physical systems and the digital world.
Disconnected Systems
On-premise POS can't talk to cloud ordering, delivery, or analytics platforms.
No Online Ordering
Customers can't order online with real-time menu sync and table availability.
Manual Payment Settlement
Staff manually process table payments — slow, error-prone, and inconsistent.
No Unified Analytics
Multi-branch restaurants have no centralized view of sales and operations.
System Architecture
Our middleware sits between Oracle Simphony and cloud services, translating and routing data in real-time.
Data Flow
What the Platform Does
A comprehensive integration layer that turns a siloed POS into a connected restaurant ecosystem.
Retrieve Open Tables
Real-time sync of open tables from on-premise POS to cloud systems.
Online Payment Settlement
Customers settle table bills via mobile — payment posts directly to POS.
Auto Table Closure
Once payment is confirmed, the table check closes automatically in Simphony.
Pickup Order Creation
Online pickup/delivery orders flow directly into the POS kitchen queue.
Menu Sync
Menu items, prices, modifiers, and availability sync between POS and cloud.
Order Status Tracking
Real-time order lifecycle from POS to kitchen to customer — fully tracked.
Customer Loyalty
Points, rewards, and tier-based loyalty programs tied to POS transactions.
Analytics Dashboard
Centralized analytics with sales, performance, and trend insights across branches.
Multi-Branch Support
Single platform managing multiple restaurant locations with branch-level control.
Restaurant Order Lifecycle
How an order flows through the integrated system — from customer to kitchen to payment.
Tech Stack
What This Delivers
Faster Service
Automated order flow eliminates manual steps and reduces table turnaround time.
Zero Data Loss
Real-time sync ensures no orders are lost between POS and cloud systems.
Online Ready
Restaurants can accept online orders without changing their existing POS setup.
Unified Analytics
One dashboard showing sales, trends, and performance across all branches.
Digital Payments
Customers can pay via mobile — payment settles directly in the POS system.
Customer Loyalty
Built-in loyalty programs that track spending and reward repeat customers.
Need Oracle Simphony Integration?
We specialize in connecting on-premise POS systems with modern cloud platforms. Let's discuss how we can build this for your restaurant business.